Parallel Import and Counterfeit Products

Statement for Appropriate Purchase of KIOXIA Products

Parallel Imports

Please be aware that there may be cases where parallel imports of KIOXIA products shipped to countries or regions outside of the destinations intended by KIOXIA (“Parallel Imports”) are marketed. Such Parallel Imports are not covered under manufacturer’s warranty by KIOXIA. Please contact the dealer or retailer from which you have purchased such Parallel Imports for available warranty, if any.

Counterfeit Goods


Please be aware that there may be cases where counterfeit goods, including but not limited to goods that infringe KIOXIA trademarks or patents (“Counterfeit Goods”), are marketed. Such Counterfeit Goods are not covered under manufacturer’s warranty by KIOXIA. Please contact the dealer or retailer from which you have purchased such Counterfeit Goods for available warranty, if any.

Follow this link for complementary information on the manufacturer’s warranty.