To Users of EXCERIA PLUS G2 SSD, EXCERIA PLUS SSD, EXCERIA SSD, TOSHIBA RD500 SSD or RC500

Initial issue date: June 28, 2021
Update date: July 16, 2021
Update date: September 3, 2021
Update date: September 27, 2021
Kioxia Corporation

To: Valued Customers,

 

KIOXIA Corporation have informed you that distribution of new firmware for EXCERIA PLUS G2 SSD, EXCERIA PLUS SSD, EXCERIA SSD, TOSHIBA SSD RD500 SSD and RC500 were temporarily stopped on July 16, 2021. The firmware update program which fixed the firmware update problem is ready. In order to update the firmware of your SSD, please download the Windows version of a version 5.3.0004 from Web site of SSD Utility or Legacy SSD Utility, and install it.

 

These firmware updates aim to address critical bugs and/or improve the reliability and performance of your SSD. It is strongly recommended that you update your SSD firmware.

 

We strongly recommend that you install SSD Utility management software for your SSD, and update your SSD firmware.

 

Affected Products

SSD Model Picture Firmware version should be updated Firmware version after updating
EXCERIA PLUS G2 SSD ECFA11.1,
ECFA11.2
ECFA11.3
ECFA13.2 ECFA13.3
EXCERIA PLUS SSD ECFA10.3,
ECFA10.4,
ECFA10.5
ECFA10.7
EXCERIA SSD ECFA12.7,
ECFA 12.9
ECFA12.b
ECFA15.1 ECFA15.3
TOSHIBA SSD: RD500 ECFA10.1 ECFA10.7
TOSHIBA SSD: RC500 ECFA12.5 ECFA12.b

 

 

 

Contact:

Please contact us if you have questions or concerns about this notice.

https://personal.kioxia.com/